Help

PayPal does not take đồng, so the purchase is charged in US dollars. The dollar amount stands on the button before you press it. You pay on PayPal's own page and are brought back to our payment page; once PayPal confirms, the credits arrive at once. PayPal or the bank behind your card may add a fee of their own for changing currency; that fee does not come to us.

This can happen when PayPal's page is closed before you are brought back to ours. Open the Credits page: the purchase is listed under “Waiting for payment”. Open its payment page and press “I have paid with PayPal: check again”. We ask PayPal again at that moment; if PayPal confirms that you paid, the credits arrive at once. Please do not pay a second time. If that does not help, or the purchase is no longer listed there, write to us on the Help page and give the e-mail address of your PayPal account and the time you paid.

After you choose a pack or a plan, the payment page shows a QR code. Open your banking app, scan the code, check what it shows and send. The account number, the amount and the transfer reference are already in the code. Every purchase has a transfer reference of its own: please do not change the reference or the amount, because they are how we recognise your transfer.

A phone cannot scan a code on its own screen. There are two ways. One: take a screenshot of the code, then choose that picture in your banking app's scanner. This works only if your app has a button for choosing a picture from the phone's library. Two: make an ordinary transfer. Under the code stand the account number and the transfer reference, each with a “Copy” button; type the amount exactly as the page shows it.

We confirm each transfer by hand, so it can take a while. The payment page updates by itself when the credits arrive; you find that page again on the Credits page, under “Waiting for payment”. If you have waited long and the credits are still missing, write to us on the Help page and give the transfer reference (it starts with LS) and the time of your transfer. Please do not send the money a second time.

You do. Use them on any channel, including in ads.

Yes. The pictures, clips and voice are made by AI. When you post, you switch on the label the platform requires; we remind you at the last step and do nothing to hide it.

Yes, and it costs no credits. Edit the words yourself, or write one sentence to have it rewritten (5 free rewrites per video), then press Make.

Each video gets one free change: a different picture, a corrected line or a different title. If a video cannot be finished, the credits come back by themselves.

Low: still pictures with a slow camera move. Medium: plus 4 moving shots a minute at 480p. Good: 4 moving shots a minute at 720p. Extreme: every shot moves, with the finest pictures; it is coming. The script, the narrator, the captions and the music are the same at every level.

Not at launch: you download the video and post it. Posting for you comes once YouTube and TikTok have approved our connection.

Vietnamese and English, for the voice and the captions.

Credits you buy are good for 12 months. Monthly-plan credits roll over to the next month, up to two months of the plan.

By bank transfer with a QR code, from your Vietnamese banking app, or with PayPal. PayPal charges in US dollars. You buy credits first and spend them on what you make. How paying works, step by step

From 30 seconds to 10 minutes, upright 9:16 or wide 16:9. The price grows with the length.